We purchased our first Hampton bed when the business was called Parenthood and have subsequently gone back and bought one for each of our four kids. They are gorgeous beds, Parenthood/Bedtime have always treated us well, delivery has always been fantastic and the prices are amazing too, considering how good the quality is! I always recommend them to my friends, we couldn't be happier.
One thing that I will say about Bedtime, their customer service is excellent. We arranged for this bed to be delivered the day after we purchased which is pretty good. I was a bit upset that the bed end had a chunk out of it. When we called and sent photos they were kind enough to bring a replacement the next day. I would like to thank Jane for facilitating the exchange and also the driver who kindly replaced the end on for me.