We got the bed delivered really quickly but when we went to put it together one of the screws didn't fit properly, which is a shame as it was for a birthday present. We assembled the bed (minus the screw) and contacted Bedtime. They apologised and got another screw sent in the mail and once it arrived it was perfect.
I purchased two Soho king single beds, dressers and side table. I'm very impressed with the quality of the furniture. It is solid and suits our children's bedrooms beautifully. The Soho is certainly a design that will still be suitable even in their teenage years.