what customers have to say about bedtime...

Mojo Queen Bed

Excessive use of polystyrene and other plastics for home deliveries, when more environmentally friendly options are available. Mountains of cardboard for just a bed and two bedside tables! Clearly, no one is thinking much here. Disappointing!

Mary, DEEPDENE VIC
JULY 2019

Classic White 7 Drawer Hutch

We have the dresser to match this hutch and bought it a few years back from Parenthood. Moved to QLD and ordered hutch. Delivery was expensive and the logistics company a nightmare to deal with. It arrived so badly damaged we wouldn't accept delivery!! Bedtime were sorry and said they would send another - no thanks. Waste of time. Refund took 10 days - not sure why!?

LENNI, EUMUNDI QLD
JULY 2019

Jetson Bedside Table

I ordered this bedside table a long time ago, along with a bed. We opted to get the bed delivered and pick up the bedside table later. When I rang (they never called me) to see where the table was they said it had been in stock for a few weeks. Not sure why I have to follow up? Sent my partner to pick up and it was a completely different table. Picking error apparently! Just incompetent.

WITHHELD, MALVERN VIC
JUNE 2019

Hampton Two Shelf Grey Bookcase

We had a problem with this flat packed item and really wanted to fix it on the day we started to assemble it. Of course the warehouse is closed on a Saturday. I am not sure how many people are free to drive to SPRINGVALE during the week to exchange faulty products? disappointing bedtime.

MOLLY, GREYTHORN VIC
MAY 2017

Woody Greywash Trundle Bed

OK so you buy something online and it's buyer beware...but don't you think the customer service people who called me to arrange delivery would tell me to buy the mattress too. She did say "do you need a mattress to go with your trundle" and I did say "No thanks" but she should have told me that my single mattress at home would not fit in it. Now I have to pay for another delivery cost. Sometimes I think it's better to order in a physical store with a real person.

Georgie, WAYVILLE SA
MARCH 2019

Bedtime All Seasons Single Bed Quilt

Washed in the machine as per instructions and all clumped up. Better off getting Target brand

Kate, TOORONGA VIC
MARCH 2019

Bedtime 4 Star King Single Mattress

Do not buy this mattress! Do not buy from Bedtime! No refund allowed even though mattress is uncomfortable. Apparently you can't return a mattress that is not in original packet ? Other places let you test and return after 90 days.

NOT GIVEN, DEEPDENE VIC
APRIL 2019

Play Stool in Orange

I'm glad I got to review this even though I returned it, because it was crap. Don't buy this stool, it's not orange. It's more of a red. It's short and just crap.

No, NOBLE PARK VIC
JANUARY 2019

Oskar White Single Bed

I love the design of this bed, but was disappointed to learn that it was made almost entirely out of mdf. I would have thought at this price it would be made from solid timber.

skye, SEDDON VIC
SEPTEMBER 2019

Oslo Tallboy

No way would I pay $85 for delivery to Glen Iris when the shop is at Malvern (two mins drive) We said we would pick it up in our 4 wheel drive. Pick up not Malvern it's Springvale. I forgot to take the kids car seats out and so it wouldn't' fit. I was furious with myself. Paid for delivery the next day. Frustrating experience

Tom, GLEN IRIS VIC
NOVEMBER 2017
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