Shipping

UNLIMITED FLAT RATE SHIPPING TO STANDARD DELIVERY ZONES

We’ve tried to make things simple. No matter how many items of furniture you purchase in a single order, if you live in one of our standard delivery areas, there’ll only be one fixed rate delivery charge based on the largest item in your cart. Which means the more you buy, the better off you’ll be. For example, if you just buy a bed, you’ll pay exactly the same freight fee as if you added a mattress, trundle, bedside or dresser. So browse away, the sky’s the limit! It makes sense to fill that cart when the freight fee is capped.

AND BEYOND

Australia’s a mighty big place. If it looks like your delivery address falls out of our standard shipping zones call us on 1300 287 771 or drop us a line at [email protected] and we’ll be able to talk you through some options. We’ll go to the ends of the earth (well, as far as we can) to get our furniture to your home.

Bedtime is only able to ship within Australia.

WHAT'S THE WAIT ON FURNITURE DELIVERIES?

If all your items are in stock, your order will usually leave our warehouse within 3-10 working days. Delivery times will vary depending on your delivery destination. Our customer support team will call you once your order and discuss everything with you.

COVID-19

Due to the current situation regarding the COVID-19 pandemic, Bedtime advises that there may be restrictions and difficulties with delivery and supply due to government policies.

ORDERED MULTIPLE ITEMS?

To keep our shipping costs as low as possible, we charge per shipment rather than per item. This means we generally won’t ship until all the items on your order are ready to be dispatched. If this looks like it could be a problem, give our customer care team a call on 1300 287 771 and let’s talk.

WHAT TYPE OF DELIVERY SERVICE SHOULD I EXPECT?

When shipping pieces of furniture, we choose carriers with years of furniture delivery experience because our years of experience have taught us that this is the best way to ensure products arrive in tip top condition.

Our shipping service does not include the removal of packaging nor the assembly of furniture. In delivery areas outside of metro Melbourne and metro Sydney we are unable to offer to take furniture upstairs and someone at your delivery address may need to assist.

FREE COLLECTION

You can choose to collect large items Monday to Friday from our Melbourne warehouse. There’s a few simple rules to bear in mind when collecting large goods, so one of our customer support team will be in touch once you place your order to go through everything with you. All furniture on our website has boxed dimensions to help make the decision whether collection is practical for you or not.

View full delivery and collection terms and conditions here